Maple Lodge Farms Installs Wolf Equipment with Remote CFS Support

CFS navigated customer support despite the US/Canada border closure last month, completing remote service for leading Canadian poultry producer, Maple Lodge Farms. CFS successfully completed a remote install of new Wolf sizing PCs and line controllers via webcam. 

The customer had hardware issues that were initially addressed via phone support. CFS was able to get them back up and running with a short-term solution. To correct the issue long-term, Maple Lodge farms purchased new Wolf PCs and line controllers. CFS Service Technician, Eddie Watts was able to successfully advise and monitor the customer removing their old PCs and line controllers and installing and wiring new equipment, all via webcam.

CFS continues to adopt new technologies to overcome the challenges of COVID-19, and is committed to keeping our customers running. 

CFS Gives Back with Annual United Way Campaign

CFS participated in our annual United Way of Greater High Point fundraising campaign this October, raising over $48,000. In addition to their monetary contributions, CFS employees provided supplies for care package kits for UWGHP to share with the community. The team built 35 kits for kids to be distributed through the BackPack program, and 32 kits for seniors that will be shared through the Meals on Wheels program. 

The campaign week was also filled with fun team-building fundraising opportunities including a company Walk/Run, pet costume contest and a virtual paint class. A huge thank to this year's campaign leaders, Jaime Moore, Jeff Clark, Zachary Craven, Rodney Everhart, Teresa Kline, and to the entire CFS team for your time, hard work and generosity. 

Case Label Printing Gets Revamped

CFS is pleased to announce we are now recommending and supporting SATO and Zebra case label printers as we transition away from the previously recommended Datamax printers. This shift is due to ongoing issues with Datamax product quality as well as the anticipation of the printers reaching end of life. 

Expanding printer support has also driven the beneficial update to our label design application. We are transitioning from Computerway Label Engine software to label design application, Bartender. Bartender offers several advantages including the elimination of the industry issue with labels dropping off memory modules in Datamax printers. This will save plant producers from the risk of substantial expenses caused by labels being printed and applied to cases with missing images. 

All new customers will be set up with our updated printer direction. CFS will continue to support Datamax printers and Label Engine software for the foreseeable future as we map out and implement upgrade paths to transition all existing customers to our latest standards. Please contact CFS if you have any questions.

New CFS Team Member: Garen Arthur