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Maple Lodge Farms Installs Wolf Equipment with Remote CFS Support

CFS navigated customer support despite the US/Canada border closure last month, completing remote service for leading Canadian poultry producer, Maple Lodge Farms. CFS successfully completed a remote install of new Wolf sizing PCs and line controllers via webcam. 

The customer had hardware issues that were initially addressed via phone support. CFS was able to get them back up and running with a short-term solution. To correct the issue long-term, Maple Lodge farms purchased new Wolf PCs and line controllers. CFS Service Technician, Eddie Watts was able to successfully advise and monitor the customer removing their old PCs and line controllers and installing and wiring new equipment, all via webcam.

CFS continues to adopt new technologies to overcome the challenges of COVID-19, and is committed to keeping our customers running. 


CFS Gives Back with Annual United Way Campaign

CFS participated in our annual United Way of Greater High Point fundraising campaign this October, raising over $48,000. In addition to their monetary contributions, CFS employees provided supplies for care package kits for UWGHP to share with the community. The team built 35 kits for kids to be distributed through the BackPack program, and 32 kits for seniors that will be shared through the Meals on Wheels program. 

The campaign week was also filled with fun team-building fundraising opportunities including a company Walk/Run, pet costume contest and a virtual paint class. A huge thank to this year's campaign leaders, Jaime Moore, Jeff Clark, Zachary Craven, Rodney Everhart, Teresa Kline, and to the entire CFS team for your time, hard work and generosity. 


Case Label Printing Gets Revamped

CFS is pleased to announce we are now recommending and supporting SATO and Zebra case label printers as we transition away from the previously recommended Datamax printers. This shift is due to ongoing issues with Datamax product quality as well as the anticipation of the printers reaching end of life. 

Expanding printer support has also driven the beneficial update to our label design application. We are transitioning from Computerway Label Engine software to label design application, Bartender. Bartender offers several advantages including the elimination of the industry issue with labels dropping off memory modules in Datamax printers. This will save plant producers from the risk of substantial expenses caused by labels being printed and applied to cases with missing images. 

All new customers will be set up with our updated printer direction. CFS will continue to support Datamax printers and Label Engine software for the foreseeable future as we map out and implement upgrade paths to transition all existing customers to our latest standards. Please contact CFS if you have any questions.


Reminder: Zebra MC9190 Scanner Approaching End-of-Life

Customers using Zebra MC9190 scanners will need to take action to keep scanning devices current and compatible to operate the CFS Nimbus application by December 31, 2020

MC9190 Scanners that have not yet upgraded from Telnet scanning to Nimbus OR purchased EB v 1.8 will only be able to operate until December 31. After that date the only option will be to purchase a new scanner. December 31, 2020 is also the "End of Repair" date for the MC9190 scanners. Zebra will officially end all hardware support of these devices after this date. View our service bulletin for full details on Zebra scanning device compatibility and buy-back options. 
If you have any questions regarding your current Zebra scanning device or upgrade options please contact your Project Manager.


New CFS Team Member: Garen Arthur

Garen Arthur joins our organization as Production Machinist. Garen started working in a metal shop when he was 16, and now has over 20 years of experience. He is from South Carolina and comes from a family of mechanists and fabricators who mentored him growing up. 

Garen moved to San Francisco Bay Area in 2010 and worked at a tech company as their prototype/R&D fabricator while his wife attended grad school at Stanford. In 2016 they moved to North Carolina for his wife's job as a professor at HPU, and he started a small fabrication shop.

In Garen's free time he practices his other skills teaching Jiu Jitsu, and making knives, as he is also a blacksmith. CFS is excited to have Garen as part of team!


CFS Employee Anniversaries

Farhad Sultanov, HelpDesk Technician -  4 years